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Shipping & Delivery

Are the shoes on grandshoes.eu actually in your stock?

Yes! Everything you see on site exists in our stock in Stockholm, Sweden. We pride ourselves in having everything in one place to ensure the quality of your order and control of our business.


Shipping - How long does it take?

Our ambition is to send your order on as quickly as possible. We have the abilitiy to ship your products daily based on our location where you can find both our warehouse and boutique. Delivery times vary depending on the postal service and your location. Regular delivery within Europe takes 3-6 working days. At this time we do not offer Express delivery. Upon dispatch you will recieve an email with all information with regards to your order and tracking of your shipment.

Shipping destination

At this time we are able to ship to a selection of EU countries (ie. we do not ship to Norway, United Kingdom or the United States.).  We ship to the following EU countries: 

• Austria
• Belgium
• Czech Republic
• Estonia
• France
• Germany
• Italy
• Latvia
• Lithuania
• Netherlands
• Portugal
• Slovakia
• Slovenia
• Spain

For shipping to Finland, please visit domestic website: grandshoes.fi
For shipping to Denmark, please visit domestic website: grandshoes.dk


Shipping cost
Shipping to selected EU countries listed above are calculated as follows:

• For orders up to 250€, we provide flat rate shipping at the amount of 12€
• For orders over 250€, we offer free shipping.


Transport damage
If goods are lost or if you discover upon receipt that the parcel has been damaged in transport, please notify us immediately. In regards to unclaimed parcels, Grand Shoes reserves the right to transfer ownership of parcels not claimed from your local dispatch within 14 days after delivery to the shipping company in the relevant country ( "treated as abandoned").


No more deliveries to the UK
NOTE! - we no longer ship to the United Kingdom. Due to a separation from the EU on the 31st of October 2019 onward, Grand Shoes will no longer ship to the United Kingdom. We apologize for this inconvenience. The obstacles with shipping to the United Kingdom have been too big to tackle for our small business in Sweden, the most prominent obstacle of being able to offer dependable shipping for a preferred price for what you deserve as a customer is no longer available and is the determining cause for our decision.